HP LaserJet P2050 Series Printer
User Guide
HP LaserJet P2050 Series Printer
User Guide
Copyright and License
© 2009 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CE457-90902
Edition 3, 11/2009
Trademark Credits
Adobe
®
, Acrobat
®
, and PostScript
®
are
trademarks of Adobe Systems Incorporated.
Intel® Core™ is a trademark of Intel
Corporation in the U.S. and other countries.
Microsoft®, Windows®, and Windows®XP
are U.S. registered trademarks of Microsoft
Corporation.
Windows Vista™ is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
UNIX
®
is a registered trademark of The Open
Group.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Table of contents
1 Product basics
Product comparison ............................................................................................................................. 2
HP LaserJet P2050 Series models ...................................................................................... 2
Product features ................................................................................................................................... 3
Product walkaround .............................................................................................................................. 5
Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 6
Interface ports ...................................................................................................................... 7
Model and serial-number label location ............................................................................... 7
2 Control panel
Control-panel layout ........................................................................................................................... 10
Use the control-panel menus ............................................................................................................. 11
Use the menus ................................................................................................................... 11
Reports menu ..................................................................................................................................... 12
System setup menu ............................................................................................................................ 13
Service menu ..................................................................................................................................... 15
Network config. menu ......................................................................................................................... 16
3 Software for Windows
Supported operating systems for Windows ........................................................................................ 20
Supported printer drivers for Windows ............................................................................................... 20
HP Universal Print Driver (UPD) ........................................................................................................ 21
UPD installation modes ..................................................................................................... 21
Priority for print settings ...................................................................................................................... 22
Change printer-driver settings for Windows ....................................................................................... 23
Software installation types for Windows ............................................................................................. 24
Remove software for Windows ........................................................................................................... 24
Supported utilities for Windows .......................................................................................................... 25
HP ToolboxFX ................................................................................................................... 25
Supported network utilities for Windows ............................................................................................ 26
HP Web Jetadmin .............................................................................................................. 26
Embedded Web server ...................................................................................................... 26
Software for other operating systems ................................................................................................. 26
ENWW
iii
4 Use the product with Macintosh
Software for Macintosh ....................................................................................................................... 28
Supported operating systems for Macintosh ..................................................................... 28
Supported printer drivers for Macintosh ............................................................................. 28
Remove software from Macintosh operating systems ....................................................... 28
Priority for print settings for Macintosh .............................................................................. 28
Change printer-driver settings for Macintosh ..................................................................... 29
Supported utilities for Macintosh ........................................................................................ 29
Embedded Web server ..................................................................................... 29
Use features in the Macintosh printer driver ....................................................................................... 30
Print ................................................................................................................................... 30
Create and use printing presets in Macintosh ................................................... 30
Resize documents or print on a custom paper size .......................................... 30
Print a cover page ............................................................................................. 30
Use watermarks ................................................................................................ 31
Print multiple pages on one sheet of paper in Macintosh ................................. 31
Print on both sides of the page ......................................................................... 32
Use the Services menu ..................................................................................... 33
5 Connectivity
USB configuration .............................................................................................................................. 36
Connect the USB cable ..................................................................................................... 36
Network configuration ......................................................................................................................... 37
Supported network protocols ............................................................................................. 37
Install the product on a network ......................................................................................... 38
Configure the network product ........................................................................................... 39
View or change network settings ...................................................................... 39
Set or change the network password ................................................................ 39
IP address ......................................................................................................... 40
Automatic configuration .................................................................... 40
Manual configuration ........................................................................ 40
IPv4 and IPv6 settings ...................................................................... 40
Link speed setting ............................................................................................. 41
6 Paper and print media
Understand paper and print media use .............................................................................................. 44
Supported paper and print media sizes .............................................................................................. 45
Custom paper sizes ............................................................................................................................ 46
Supported paper and print media types ............................................................................................. 47
Tray and bin capacity ......................................................................................................................... 48
Special paper or print media guidelines ............................................................................................. 49
Load trays ........................................................................................................................................... 50
Paper orientation for loading trays ..................................................................................... 50
iv
ENWW
Tray 1 ................................................................................................................................. 51
Tray 2 and optional Tray 3 ................................................................................................. 52
Load A6-size paper ........................................................................................... 52
Manual feed ....................................................................................................................... 53
Configure trays ................................................................................................................................... 54
Use paper output options .................................................................................................................. 55
Print to the top (standard) output bin ................................................................................. 55
Print to the straight-through paper path (rear output) ........................................................ 56
7 Use product features
EconoMode ........................................................................................................................................ 58
Quiet mode ......................................................................................................................................... 59
8 Print tasks
Cancel a print job ............................................................................................................................... 62
Stop the current print job from the control panel ................................................................ 62
Stop the current print job from the software program ........................................................ 62
Use features in the Windows printer driver ........................................................................................ 63
Open the printer driver ....................................................................................................... 63
Use printing shortcuts ........................................................................................................ 63
Set paper and quality options ............................................................................................ 64
Set document effects ......................................................................................................... 64
Set document finishing options .......................................................................................... 65
Obtain support and product-status information .................................................................. 66
Set advanced printing options ........................................................................................... 67
9 Manage and maintain the product
Print the information pages ................................................................................................................ 70
Use the HP ToolboxFX software ........................................................................................................ 71
View HP ToolboxFX ........................................................................................................... 71
Status ................................................................................................................................. 72
Event log ........................................................................................................... 72
Alerts .................................................................................................................................. 73
Set up Status Alerts .......................................................................................... 73
Set up E-mail Alerts .......................................................................................... 73
Help ................................................................................................................................... 73
Device Settings .................................................................................................................. 74
Device Information ............................................................................................ 74
Paper Handling ................................................................................................. 75
Printing .............................................................................................................. 75
PCL5c ............................................................................................................... 75
PostScript .......................................................................................................... 75
Print quality ....................................................................................................... 75
ENWW
v
Paper Types ...................................................................................................... 76
System Setup .................................................................................................... 76
Troubleshooting ................................................................................................ 76
Network Settings ................................................................................................................ 76
Shop for Supplies .............................................................................................................. 76
Other Links ........................................................................................................................ 76
Manage a network product ................................................................................................................. 77
Embedded Web server ...................................................................................................... 77
Open the embedded Web server ...................................................................... 77
Status tab .......................................................................................................... 77
Settings tab ....................................................................................................... 78
Networking tab .................................................................................................. 78
Links .................................................................................................................. 78
Use HP Web Jetadmin software ........................................................................................ 78
Use security features ......................................................................................................... 78
Secure the embedded Web server ................................................................... 78
Lock the product ................................................................................................................................. 79
Manage supplies ................................................................................................................................ 80
Supplies life ....................................................................................................................... 80
Manage the print cartridge ................................................................................................. 80
Print-cartridge storage ....................................................................................... 80
Use genuine HP print cartridges ....................................................................... 80
HP policy on non-HP print cartridges ................................................................ 80
Print-cartridge authentication ............................................................................ 80
HP fraud hotline and Web site .......................................................................... 80
Replace supplies and parts ................................................................................................................ 82
Supply replacement guidelines .......................................................................................... 82
Redistribute toner .............................................................................................................. 82
Change the print cartridge ................................................................................................. 83
Install memory .................................................................................................................................... 85
Install product memory ...................................................................................................... 85
Check DIMM installation .................................................................................................... 88
Save resources (permanent resources) ........................................................................... 88
Enable memory for Windows ............................................................................................. 89
Clean the product ............................................................................................................................... 90
Clean the print-cartridge area ............................................................................................ 90
Clean the paper path ......................................................................................................... 91
Clean the Tray 1 pickup roller ............................................................................................ 92
Clean the Tray 2 pickup roller ............................................................................................ 95
10 Solve problems
Solve general problems .................................................................................................................... 100
Troubleshooting checklist ................................................................................................ 100
vi
ENWW
Factors that affect product performance .......................................................................... 101
Restore factory settings .................................................................................................................... 101
Interpret control-panel messages ..................................................................................................... 102
Control-panel messages .................................................................................................. 102
Jams ................................................................................................................................................. 106
Common causes of jams ................................................................................................. 106
Jam locations ................................................................................................................... 107
Clear jams ........................................................................................................................ 107
Internal areas .................................................................................................. 107
Print-cartridge area and paper path ................................................ 107
Duplex paper path (duplex models only) ........................................ 109
Input trays ....................................................................................................... 112
Tray 1 ............................................................................................. 112
Tray 2 ............................................................................................. 113
Tray 3 ............................................................................................. 115
Output bins ...................................................................................................... 116
Solve print-quality problems ............................................................................................................. 118
Print-quality problems associated with paper .................................................................. 118
Print-quality problems associated with the environment .................................................. 118
Print-quality problems associated with jams .................................................................... 118
Image defect examples .................................................................................................... 119
Light print or faded .......................................................................................... 119
Toner specks ................................................................................................... 119
Dropouts .......................................................................................................... 119
Vertical lines .................................................................................................... 120
Gray background ............................................................................................. 120
Toner smear .................................................................................................... 120
Loose toner ..................................................................................................... 120
Vertical repetitive defects ................................................................................ 121
Misformed characters ...................................................................................... 121
Page skew ....................................................................................................... 121
Curl or wave .................................................................................................... 122
Wrinkles or creases ......................................................................................... 122
Toner scatter outline ....................................................................................... 122
Solve performance problems ........................................................................................................... 123
Solve connectivity problems ............................................................................................................. 124
Solve direct-connect problems ........................................................................................ 124
Solve network problems .................................................................................................. 124
Solve common Windows problems ................................................................................................. 126
Solve common Macintosh problems ................................................................................................ 127
Solve Linux problems ....................................................................................................................... 129
ENWW
vii
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 132
Order directly from HP ..................................................................................................... 132
Order through service or support providers ..................................................................... 132
Order directly through the HP ToolboxFX software ......................................................... 132
Part numbers .................................................................................................................................... 133
Paper-handling accessories ............................................................................................ 133
Print cartridges ................................................................................................................. 133
Memory ............................................................................................................................ 133
Cables and interfaces ...................................................................................................... 133
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 136
Print cartridge limited warranty statement ........................................................................................ 137
End User License Agreement .......................................................................................................... 138
Customer self-repair warranty service .............................................................................................. 140
Customer support ............................................................................................................................. 141
HP maintenance agreements ........................................................................................................... 142
On-site service agreements ............................................................................................. 142
Next-day on-site service .................................................................................. 142
Weekly (volume) on-site service ..................................................................... 142
Repack the product .......................................................................................................... 142
Extended warranty ........................................................................................................... 143
Appendix C Specifications
Physical specifications ..................................................................................................................... 146
Power consumption, electrical specifications, and acoustic emissions ............................................ 146
Operating environment ..................................................................................................................... 146
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 148
Environmental product stewardship program ................................................................................... 149
Protecting the environment .............................................................................................. 149
Ozone production ............................................................................................................ 149
Power consumption ......................................................................................................... 149
Toner consumption .......................................................................................................... 149
Paper use ........................................................................................................................ 149
Plastics ............................................................................................................................ 149
HP LaserJet print supplies ............................................................................................... 149
Return and recycling instructions ..................................................................................... 150
United States and Puerto Rico ........................................................................ 150
Multiple returns (more than one cartridge) ..................................... 150
Single returns ................................................................................. 150
viii
ENWW
Shipping .......................................................................................... 150
Non-U.S. returns ............................................................................................. 150
Paper ............................................................................................................................... 150
Material restrictions .......................................................................................................... 151
Disposal of waste equipment by users in private households in the European Union .... 151
Material Safety Data Sheet (MSDS) ................................................................................ 151
For more information ....................................................................................................... 151
Declaration of conformity .................................................................................................................. 152
Declaration of conformity ................................................................................................. 152
Safety statements ............................................................................................................................. 153
Laser safety ..................................................................................................................... 153
Canadian DOC regulations .............................................................................................. 153
VCCI statement (Japan) .................................................................................................. 153
Power cord statement (Japan) ......................................................................................... 153
EMC statement (Korea) ................................................................................................... 153
Laser statement for Finland ............................................................................................. 154
Substances Table (China) ............................................................................................... 155
Index ................................................................................................................................................................. 157
ENWW
ix
x
ENWW
1