HP LaserJet P2055 Printer series Help

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HP LaserJet P2050 Series Printer

User Guide

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HP LaserJet P2050 Series Printer

User Guide

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Copyright and License

© 2009 Copyright Hewlett-Packard
Development Company, L.P.

Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.

The information contained herein is subject
to change without notice.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.

Part number: CE457-90902

Edition 3, 11/2009

Trademark Credits

Adobe

®

, Acrobat

®

, and PostScript

®

are

trademarks of Adobe Systems Incorporated.

Intel® Core™ is a trademark of Intel
Corporation in the U.S. and other countries.

Microsoft®, Windows®, and Windows®XP
are U.S. registered trademarks of Microsoft
Corporation.

Windows Vista™ is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.

UNIX

®

is a registered trademark of The Open

Group.

ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.

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Table of contents

1 Product basics

Product comparison ............................................................................................................................. 2

HP LaserJet P2050 Series models ...................................................................................... 2

Product features ................................................................................................................................... 3
Product walkaround .............................................................................................................................. 5

Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 6
Interface ports ...................................................................................................................... 7
Model and serial-number label location ............................................................................... 7

2 Control panel

Control-panel layout ........................................................................................................................... 10
Use the control-panel menus ............................................................................................................. 11

Use the menus ................................................................................................................... 11

Reports menu ..................................................................................................................................... 12
System setup menu ............................................................................................................................ 13
Service menu ..................................................................................................................................... 15
Network config. menu ......................................................................................................................... 16

3 Software for Windows

Supported operating systems for Windows ........................................................................................ 20
Supported printer drivers for Windows ............................................................................................... 20
HP Universal Print Driver (UPD) ........................................................................................................ 21

UPD installation modes ..................................................................................................... 21

Priority for print settings ...................................................................................................................... 22
Change printer-driver settings for Windows ....................................................................................... 23
Software installation types for Windows ............................................................................................. 24
Remove software for Windows ........................................................................................................... 24
Supported utilities for Windows .......................................................................................................... 25

HP ToolboxFX ................................................................................................................... 25

Supported network utilities for Windows ............................................................................................ 26

HP Web Jetadmin .............................................................................................................. 26
Embedded Web server ...................................................................................................... 26

Software for other operating systems ................................................................................................. 26

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4 Use the product with Macintosh

Software for Macintosh ....................................................................................................................... 28

Supported operating systems for Macintosh ..................................................................... 28
Supported printer drivers for Macintosh ............................................................................. 28
Remove software from Macintosh operating systems ....................................................... 28
Priority for print settings for Macintosh .............................................................................. 28
Change printer-driver settings for Macintosh ..................................................................... 29
Supported utilities for Macintosh ........................................................................................ 29

Embedded Web server ..................................................................................... 29

Use features in the Macintosh printer driver ....................................................................................... 30

Print ................................................................................................................................... 30

Create and use printing presets in Macintosh ................................................... 30
Resize documents or print on a custom paper size .......................................... 30
Print a cover page ............................................................................................. 30
Use watermarks ................................................................................................ 31
Print multiple pages on one sheet of paper in Macintosh ................................. 31
Print on both sides of the page ......................................................................... 32
Use the Services menu ..................................................................................... 33

5 Connectivity

USB configuration .............................................................................................................................. 36

Connect the USB cable ..................................................................................................... 36

Network configuration ......................................................................................................................... 37

Supported network protocols ............................................................................................. 37
Install the product on a network ......................................................................................... 38
Configure the network product ........................................................................................... 39

View or change network settings ...................................................................... 39
Set or change the network password ................................................................ 39
IP address ......................................................................................................... 40

Automatic configuration .................................................................... 40
Manual configuration ........................................................................ 40
IPv4 and IPv6 settings ...................................................................... 40

Link speed setting ............................................................................................. 41

6 Paper and print media

Understand paper and print media use .............................................................................................. 44
Supported paper and print media sizes .............................................................................................. 45
Custom paper sizes ............................................................................................................................ 46
Supported paper and print media types ............................................................................................. 47
Tray and bin capacity ......................................................................................................................... 48
Special paper or print media guidelines ............................................................................................. 49
Load trays ........................................................................................................................................... 50

Paper orientation for loading trays ..................................................................................... 50

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Tray 1 ................................................................................................................................. 51
Tray 2 and optional Tray 3 ................................................................................................. 52

Load A6-size paper ........................................................................................... 52

Manual feed ....................................................................................................................... 53

Configure trays ................................................................................................................................... 54
Use paper output options .................................................................................................................. 55

Print to the top (standard) output bin ................................................................................. 55
Print to the straight-through paper path (rear output) ........................................................ 56

7 Use product features

EconoMode ........................................................................................................................................ 58
Quiet mode ......................................................................................................................................... 59

8 Print tasks

Cancel a print job ............................................................................................................................... 62

Stop the current print job from the control panel ................................................................ 62
Stop the current print job from the software program ........................................................ 62

Use features in the Windows printer driver ........................................................................................ 63

Open the printer driver ....................................................................................................... 63
Use printing shortcuts ........................................................................................................ 63
Set paper and quality options ............................................................................................ 64
Set document effects ......................................................................................................... 64
Set document finishing options .......................................................................................... 65
Obtain support and product-status information .................................................................. 66
Set advanced printing options ........................................................................................... 67

9 Manage and maintain the product

Print the information pages ................................................................................................................ 70
Use the HP ToolboxFX software ........................................................................................................ 71

View HP ToolboxFX ........................................................................................................... 71
Status ................................................................................................................................. 72

Event log ........................................................................................................... 72

Alerts .................................................................................................................................. 73

Set up Status Alerts .......................................................................................... 73
Set up E-mail Alerts .......................................................................................... 73

Help ................................................................................................................................... 73
Device Settings .................................................................................................................. 74

Device Information ............................................................................................ 74
Paper Handling ................................................................................................. 75
Printing .............................................................................................................. 75
PCL5c ............................................................................................................... 75
PostScript .......................................................................................................... 75
Print quality ....................................................................................................... 75

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Paper Types ...................................................................................................... 76
System Setup .................................................................................................... 76
Troubleshooting ................................................................................................ 76

Network Settings ................................................................................................................ 76
Shop for Supplies .............................................................................................................. 76
Other Links ........................................................................................................................ 76

Manage a network product ................................................................................................................. 77

Embedded Web server ...................................................................................................... 77

Open the embedded Web server ...................................................................... 77
Status tab .......................................................................................................... 77
Settings tab ....................................................................................................... 78
Networking tab .................................................................................................. 78
Links .................................................................................................................. 78

Use HP Web Jetadmin software ........................................................................................ 78
Use security features ......................................................................................................... 78

Secure the embedded Web server ................................................................... 78

Lock the product ................................................................................................................................. 79
Manage supplies ................................................................................................................................ 80

Supplies life ....................................................................................................................... 80
Manage the print cartridge ................................................................................................. 80

Print-cartridge storage ....................................................................................... 80
Use genuine HP print cartridges ....................................................................... 80
HP policy on non-HP print cartridges ................................................................ 80
Print-cartridge authentication ............................................................................ 80
HP fraud hotline and Web site .......................................................................... 80

Replace supplies and parts ................................................................................................................ 82

Supply replacement guidelines .......................................................................................... 82
Redistribute toner .............................................................................................................. 82
Change the print cartridge ................................................................................................. 83

Install memory .................................................................................................................................... 85

Install product memory ...................................................................................................... 85
Check DIMM installation .................................................................................................... 88
Save resources (permanent resources) ........................................................................... 88
Enable memory for Windows ............................................................................................. 89

Clean the product ............................................................................................................................... 90

Clean the print-cartridge area ............................................................................................ 90
Clean the paper path ......................................................................................................... 91
Clean the Tray 1 pickup roller ............................................................................................ 92
Clean the Tray 2 pickup roller ............................................................................................ 95

10 Solve problems

Solve general problems .................................................................................................................... 100

Troubleshooting checklist ................................................................................................ 100

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Factors that affect product performance .......................................................................... 101

Restore factory settings .................................................................................................................... 101
Interpret control-panel messages ..................................................................................................... 102

Control-panel messages .................................................................................................. 102

Jams ................................................................................................................................................. 106

Common causes of jams ................................................................................................. 106
Jam locations ................................................................................................................... 107
Clear jams ........................................................................................................................ 107

Internal areas .................................................................................................. 107

Print-cartridge area and paper path ................................................ 107
Duplex paper path (duplex models only) ........................................ 109

Input trays ....................................................................................................... 112

Tray 1 ............................................................................................. 112
Tray 2 ............................................................................................. 113
Tray 3 ............................................................................................. 115

Output bins ...................................................................................................... 116

Solve print-quality problems ............................................................................................................. 118

Print-quality problems associated with paper .................................................................. 118
Print-quality problems associated with the environment .................................................. 118
Print-quality problems associated with jams .................................................................... 118
Image defect examples .................................................................................................... 119

Light print or faded .......................................................................................... 119
Toner specks ................................................................................................... 119
Dropouts .......................................................................................................... 119
Vertical lines .................................................................................................... 120
Gray background ............................................................................................. 120
Toner smear .................................................................................................... 120
Loose toner ..................................................................................................... 120
Vertical repetitive defects ................................................................................ 121
Misformed characters ...................................................................................... 121
Page skew ....................................................................................................... 121
Curl or wave .................................................................................................... 122
Wrinkles or creases ......................................................................................... 122
Toner scatter outline ....................................................................................... 122

Solve performance problems ........................................................................................................... 123
Solve connectivity problems ............................................................................................................. 124

Solve direct-connect problems ........................................................................................ 124
Solve network problems .................................................................................................. 124

Solve common Windows problems ................................................................................................. 126
Solve common Macintosh problems ................................................................................................ 127
Solve Linux problems ....................................................................................................................... 129

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Appendix A Supplies and accessories

Order parts, accessories, and supplies ............................................................................................ 132

Order directly from HP ..................................................................................................... 132
Order through service or support providers ..................................................................... 132
Order directly through the HP ToolboxFX software ......................................................... 132

Part numbers .................................................................................................................................... 133

Paper-handling accessories ............................................................................................ 133
Print cartridges ................................................................................................................. 133
Memory ............................................................................................................................ 133
Cables and interfaces ...................................................................................................... 133

Appendix B Service and support

Hewlett-Packard limited warranty statement .................................................................................... 136
Print cartridge limited warranty statement ........................................................................................ 137
End User License Agreement .......................................................................................................... 138
Customer self-repair warranty service .............................................................................................. 140
Customer support ............................................................................................................................. 141
HP maintenance agreements ........................................................................................................... 142

On-site service agreements ............................................................................................. 142

Next-day on-site service .................................................................................. 142
Weekly (volume) on-site service ..................................................................... 142

Repack the product .......................................................................................................... 142
Extended warranty ........................................................................................................... 143

Appendix C Specifications

Physical specifications ..................................................................................................................... 146
Power consumption, electrical specifications, and acoustic emissions ............................................ 146
Operating environment ..................................................................................................................... 146

Appendix D Regulatory information

FCC regulations ............................................................................................................................... 148
Environmental product stewardship program ................................................................................... 149

Protecting the environment .............................................................................................. 149
Ozone production ............................................................................................................ 149
Power consumption ......................................................................................................... 149
Toner consumption .......................................................................................................... 149
Paper use ........................................................................................................................ 149
Plastics ............................................................................................................................ 149
HP LaserJet print supplies ............................................................................................... 149
Return and recycling instructions ..................................................................................... 150

United States and Puerto Rico ........................................................................ 150

Multiple returns (more than one cartridge) ..................................... 150
Single returns ................................................................................. 150

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Shipping .......................................................................................... 150

Non-U.S. returns ............................................................................................. 150

Paper ............................................................................................................................... 150
Material restrictions .......................................................................................................... 151
Disposal of waste equipment by users in private households in the European Union .... 151
Material Safety Data Sheet (MSDS) ................................................................................ 151
For more information ....................................................................................................... 151

Declaration of conformity .................................................................................................................. 152

Declaration of conformity ................................................................................................. 152

Safety statements ............................................................................................................................. 153

Laser safety ..................................................................................................................... 153
Canadian DOC regulations .............................................................................................. 153
VCCI statement (Japan) .................................................................................................. 153
Power cord statement (Japan) ......................................................................................... 153
EMC statement (Korea) ................................................................................................... 153
Laser statement for Finland ............................................................................................. 154
Substances Table (China) ............................................................................................... 155

Index ................................................................................................................................................................. 157

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