Clean the Tray 2 pickup roller
If the product is having trouble picking up paper from Tray 2, follow these instructions.
1.
Turn the product off, disconnect the power cord and wait for the product to cool.
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2.
Remove Tray 2.
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3.
Inside the empty tray slot, locate the pickup roller on the top side, near the front of the product.
4.
Dab a lint-free cloth in water, and then scrub the roller as you rotate it toward the back of the product.
NOTE:
Do not touch the surface of the roller with bare fingers.
5.
Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
6.
Allow the pickup roller to dry completely.
7.
Replace Tray 2.
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8.
Reconnect the power cord, and turn the product on.
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Chapter 9 Manage and maintain the product
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