Print-quality problems associated with paper
Some print-quality problems arise from using paper that does not meet HP specifications.
The surface of the paper is too smooth.
The moisture content of the paper is uneven, too high, or too low. Use paper from a different source
or from an unopened ream.
Some areas of the paper reject toner. Use paper from a different source or from an unopened ream.
The letterhead you are using is printed on rough paper. Use a smoother, xerographic paper. If this
solves your problem, ask the supplier of your letterhead to use paper that meets HP specifications.
The paper is excessively rough. Use a smoother, xerographic paper.
The paper is too heavy for the paper-type setting that you selected, so the toner is not fusing to
For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print
Media Guide. This guide is available at